How Can We Help?

Whether you have a question about Sellers, products, ingredients, pricing or anything else, our team has answers.

Browse our FAQ section or get in touch with us directly.

  • How do I check the current status of my orders?
    You can review the status of your orders and other related information in the ‘My Account’ section. In the My Account page, click on the ‘My Orders’ link to view the status of all your orders. To view the status of a specific order, click on the ‘Order Number’ link.
  • I tried placing my order using my debit card/credit card/Net Banking but the order was not successful. What happens to the money deducted from the card?
    Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won’t be able to expedite this. Please check with your bank for more details. If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below: Net Banking 2-4 business days Debit Card 5-7 business days Credit Card 7-21 business days
  • Can I modify the shipping address of my order after it has been placed?
    Get in touch with our Customer Helpline @ +91- to help here.

    Whether you have a question about products, ingredients, pricing or anything else.


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