Shipping Policy
Thank you for visiting and shopping at Big Guns Hub. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Estimated delivery time | Shipment cost |
Standard | 7-10 business days | Free |
Fast | 3-5 business days | Rupees 99 |
Super | 1-3 business days | Rupees 199 |
* Overnight delivery is only available for orders with delivery addresses within the continental Indian States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Big Guns Hub ships to addresses within India, Indian Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Big Guns Hub is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Big Guns Hub is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside India.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@biggunshub.com with your name and order number, and we will look into it for you.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.